Built for
Public Services

NoQue provides everything you need to eliminate queues and transform public service delivery. From citizen-facing booking widgets to powerful admin tools and intelligent capacity management.

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Key Features
  • Embeddable booking widget
  • Multi-location support
  • Real-time capacity management
  • OTP-based authentication
  • SMS notifications
  • POPIA compliance
  • Audit logging

Complete Appointment Management Solution

Booking Widget

Beautiful, embeddable booking widget that integrates seamlessly into any website. Mobile-responsive with step-by-step booking flow.

  • Service selection
  • Real-time slot availability
  • Instant confirmations
  • Customizable branding
Admin Dashboard

Comprehensive admin interface for managing locations, services, slots, and bookings with real-time insights.

  • Multi-location management
  • Service configuration
  • Booking management
  • Audit trail
Service Mesh

Intelligent capacity management with dynamic slot generation, closures, and availability rules.

  • Capacity curves
  • Holiday closures
  • Service-specific hours
  • Load balancing
Secure Authentication

OTP-based authentication for citizens and token-based auth for admins. POPIA-compliant identity management.

  • SMS OTP verification
  • Phone number validation
  • SA ID integration
  • JWT tokens
Notifications

Automated SMS reminders and notifications keep citizens informed throughout their booking journey.

  • Booking confirmations
  • Appointment reminders
  • Status updates
  • Cancellation notices
Analytics & Audit

Comprehensive audit logging and analytics to track performance, compliance, and citizen experience.

  • Complete audit trail
  • Booking analytics
  • Capacity utilization
  • Compliance reporting

Use Cases

Home Affairs

ID document applications, passport renewals, and civil registration services. Eliminate long queues and improve citizen experience.

  • ID applications and renewals
  • Passport services
  • Birth/death certificates
  • Marriage registrations
Health Services

Clinic appointments, vaccination schedules, and chronic medication collection. Reduce wait times and improve health outcomes.

  • Clinic consultations
  • Vaccination appointments
  • Chronic medication pickup
  • Health screenings
Social Services

Grant applications, social worker appointments, and support services. Make assistance more accessible to those who need it.

  • Grant applications (SASSA)
  • Social worker consultations
  • Food parcel collection
  • Support services
Municipal Services

License renewals, permit applications, and municipal payments. Streamline citizen interactions with local government.

  • Driver's license renewals
  • Building permits
  • Municipal bill payments
  • Utility connections

Easy Integration

Get started in minutes with our simple integration options.

  • Embeddable Widget: Add one line of code to your website
  • RESTful API: Build custom integrations with our API
  • Admin Portal: No-code setup and management
  • Documentation: Comprehensive guides and examples
View API Docs 
<!-- Embed NoQue Widget -->
<script
    src="https://www.noqueue.co.za/widget/embed.js"
    data-location-id="your-location-id">
</script>

<div id="noque-widget"></div>

Ready to Transform Your Service Delivery?

Join government departments across South Africa using NoQue to eliminate queues.

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